TECHNOLOGY: FROM CONSULTING ON INSTALLATIONS TO PROVIDING BUSINESS APPLICATIONS AND DATABASE DEVELOPMENT

Installation and Configuration

• Computer cable and wiring
• Hub/switch/router
• Servers
• Desktop computers and peripherals
• Telecommunications equipment
• Operating system software (Windows based)
• Application software

Business Applications

• Clinical: resident/patient admissions and census, care plans, minimum data sets
• Financial: resident/patient financial qualifier, billing, Medicare/Medicaid reimbursements, asset management and banking, financial reporting
• Marketing: prospect tracking, counselor/sales management
• Human resources and payroll: employee/applicant tracking, job/position management, time-keeping, payroll and tax preparation and reporting
• Facilities management: work order processing, inventory control, maintenance scheduling
• Foundation and fund raising: donor list, pledges, gifts in kind, guild, etc.
• Performance measures and digital dashboards: management level performance indicators including actual target and drill-down for net operating margin, turnover, clinical sentinel events, giving, census, etc.
• Office automation: Microsoft Office Suite (Word, Excel, Outlook, PowerPoint, et al)

Application and Database Development

• Database and application design
• Custom application and report development
• Data warehousing (data mining, data cubes, pivot tables, etc.)

Web Services

• Internet site development, hosting and maintenance
• Intranet site development, hosting and maintenance

Help Desk + Network Support

• Application hosting services
• Application training and support
• Telecommunications infrastructure management
• Data center operations
• Security and data recovery
• User incident tracking and resolution